Legal notice

Website Operator

This website is operated by:

Total Threads Ltd
Trading as Total Threads

Registered office:

15a Silver Street
Barnstaple
England
EX32 8HR

Company number: 17241051

Registered in: England and Wales

Website: www.totalthreads.store

Email: hello@totalthreads.store

Registered Office and Customer Visits

The registered office address shown above is provided for formal business and legal correspondence.

Total Threads is an online business and does not operate a public shop, showroom, fitting service or customer collection point.

Customers must not visit the registered office to collect orders, return products or make enquiries in person.

All orders are delivered by Royal Mail, and all approved returns must be made by post in accordance with our Returns & Refunds Policy.

Contacting Total Threads

For questions relating to an order, delivery, return, refund or product, please contact:

Email: hello@totalthreads.store

When contacting us about an existing order, please include your full name and order number.

Website Information

Total Threads makes reasonable efforts to ensure that the information published on this website is complete, accurate and up to date.

However:

  • Product availability may change
  • Manufacturers may make minor product changes
  • Garment colours may appear differently depending on screen settings
  • Product measurements and size guides may be approximate
  • Prices or product information may occasionally contain an obvious error
  • Website services may occasionally be unavailable because of maintenance or technical issues

Where we identify a material error affecting an order, we will contact the customer as soon as reasonably possible.

Nothing in this Legal Notice limits any statutory rights relating to goods that are faulty, incorrectly supplied, not as described or otherwise fail to meet applicable consumer-law requirements.

Intellectual Property

Unless otherwise stated, the content of this website is owned by, licensed to or used with permission by Total Threads Ltd.

This includes:

  • The Total Threads name and branding
  • Website text and product descriptions
  • Photographs and graphics
  • Page layouts
  • Size guides
  • Artwork
  • Embroidery and printing examples
  • Original design material

Website content may be viewed and printed for personal, non-commercial use.

It must not be copied, reproduced, republished, modified, distributed, sold or commercially exploited without prior written permission from Total Threads Ltd or the relevant rights holder.

School logos, club logos, organisation logos, manufacturer names and third-party trademarks remain the property of their respective owners.

Their appearance on this website does not transfer ownership of those rights to Total Threads Ltd.

Customer-Supplied Logos and Artwork

Customers who provide logos, names, images, wording or other artwork confirm that they own the material or have permission from the relevant rights holder for it to be reproduced.

Customer-supplied material will be used only as reasonably necessary to prepare quotations, proofs and completed orders, subject to our Privacy Policy and Terms of Service.

Total Threads Ltd may refuse to reproduce material that it reasonably believes is unlawful, offensive, unauthorised or infringes another party’s rights.

External Links

This website may contain links to websites or services operated by third parties.

External links are provided for convenience or additional information. Total Threads Ltd does not control third-party websites and is not responsible for their content, availability, security or privacy practices.

The inclusion of an external link does not necessarily represent an endorsement of the website, business, product or service concerned.

Website Availability and Security

We take reasonable steps to maintain the operation and security of our website.

However, we cannot guarantee that the website will always be available, completely free from errors or compatible with every device or browser.

Access may occasionally be restricted or interrupted because of:

  • Website maintenance
  • Security updates
  • Technical faults
  • Internet or hosting failures
  • Events outside our reasonable control

Customers are responsible for using suitable internet security and protecting their own devices and account information.

Nothing in this section excludes or limits liability where doing so would be unlawful.

Privacy and Cookies

Information about how Total Threads Ltd collects, uses, stores and shares personal information is available in our Privacy Policy.

Information about website cookies and similar technologies is available in our Cookie Policy.

Other Policies

Use of this website and purchases made through it are also governed by our:

  • Terms of Service
  • Privacy Policy
  • Cookie Policy
  • Delivery Information
  • Shipping Policy
  • Returns & Refunds Policy
  • Refund Policy

Where there is a conflict between this Legal Notice and a specific policy governing an order, the relevant order or consumer policy will apply, subject always to applicable law.

Governing Law

This Legal Notice and the use of this website are governed by the laws of England and Wales.

Customers living elsewhere in the United Kingdom retain any mandatory legal protections applying in the part of the United Kingdom where they live.

Updates to This Notice

Total Threads Ltd may update this Legal Notice when necessary to reflect changes to the business, website, contact information or applicable legal requirements.

Last updated: 16 July 2026